Privacy policy

At Taxi Relax, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our taxi services and visit our website.

1. Information We Collect

We may collect the following types of information when you interact with our website or use our services:

Personal Identification Information: This includes your name, phone number, email address, and any other details you provide when making a reservation or contacting us.

Payment Information: If you make a payment for our services, we may collect your payment details (such as credit card information) through secure payment gateways.

Location Information: When you request a taxi service, we may collect your pickup location to provide accurate and timely transportation.

Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, is collected automatically via cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our taxi services, including processing your reservations and ensuring timely pick-ups and drop-offs.

To communicate with you regarding your bookings, offers, or any updates related to your service.

To process payments securely and complete financial transactions.

To improve our website’s functionality, monitor usage, and enhance user experience.

To comply with legal requirements and enforce our terms and conditions.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. This includes encryption, secure payment gateways, and firewalls. However, please be aware that no data transmission over the internet or electronic storage method can be 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers only when necessary to fulfill services (such as payment processing or communication). These third parties are obligated to protect your information and use it only for the services they provide to us.

We may also share your information in the following cases:

When required by law or to comply with legal obligations.

To protect the safety, rights, or property of Taxi Relax or our customers.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your experience, analyze site traffic, and customize content. Cookies are small text files stored on your device. You can control cookie settings through your browser, including accepting or rejecting cookies. Please note that rejecting cookies may limit some functionality on our website.

6. Your Rights

You have the right to:

Access your personal information held by us.

Request corrections or updates to your data.

Request the deletion of your personal data (subject to any legal obligations).

Opt out of marketing communications at any time.

To exercise your rights or if you have any concerns about your data, please contact us at [insert contact email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites when visiting them.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. We recommend checking this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Taxi Relax
Email: info@taxirelax.hr
Phone: +385 91 597 3410 or +385 91 580 2978
Address: 20260 Blato, Žukova 6